Welcome to JobConcierge ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
We collect information that you provide directly to us when using the app, particularly to utilize our AI-powered resume and career optimization features.
- Personal Information: When you create an account, we collect your name and email address.
- User Content: We collect the professional data you input, including resumes, work experience, education history, job descriptions you upload, and AI-generated outputs.
- Usage Data: We may automatically collect diagnostic data, app performance metrics, and information on how you interact with the app to improve our services.
2. How We Use Your Information
We use the collected information for the following purposes:
- To create and manage your secure account.
- To power our core AI features, analyzing your work history against job descriptions to provide tailored resumes and career insights.
- To provide customer support and respond to your inquiries.
- To monitor app usage, fix bugs, and improve the overall user experience.
3. Third-Party Services and Data Sharing
We do not sell your personal information. We share your information only with trusted third-party service providers that enable our app to function:
- Authentication & Database: We use Google Firebase (Firebase Authentication and Cloud Firestore) to securely store your account credentials and resume data.
- AI Processing: Your resume data and job descriptions are securely processed by our third-party AI partners to generate tailored career content.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. Your data is encrypted in transit and at rest using industry-standard protocols provided by our cloud infrastructure partners. However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Data Rights: Account Deletion
You have the right to request the deletion of your personal data at any time. You can permanently delete your account, including all uploaded resumes, job applications, and AI analysis data, directly within the JobConcierge app by navigating to Profile > Account > Delete Account.
5. Users of All Ages
Our application is designed to be accessible and useful for individuals of all ages exploring career opportunities. We do not knowingly collect personal information from minors without appropriate consent. If you are under the age of majority in your jurisdiction, please ensure you have the permission of a parent or legal guardian before using our services or providing any personal information.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: kecyprice2000@gmail.com